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Testimonials

At James & James we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

  • Buying a car can be a stressful experience, When i bought my Audi Jason removed that stress buy providing a friendly, Straightforward and hassle free service. You can buy with confidence from James & James.

    Alistair Mcintosh

  • I bought an Audi A3 from Jason at James & James in October 2013, Buying any car is quite a nerve wracking experience, doubly so when its used, Its wise to be very cautious but i was impressed with Jason's integrity. He was open and straight forward. We discussed the car and Jason did all i asked getting the car independently checked by Audi, Serviced, Mot'd and replacing all 4 tyres with new. When i had a minor problem with the car a couple of weeks later. he paid for the repair. Now I've a great car that i'm really pleased with, Best Wishes

    Lawrence

  • I bought a vintage Bmw 7 Series from Jason, What a surprise a dealer who cares he is a gent i cannot recommend his company enough.

    Chris Penn

  • I was 95% certain i was going to purchase my next car from James & James base on the online discription alone, When i arrived to view the car after a two hour drive i wasn't disappointed and the sale was made. It takes an honest and skilled salesman to be able to sell high value goods on-line, Jason has both of these attributes in abundance. Many Thanks

    Mark Lineham

  • Jason was spot on and the car was in stunning condition, He was extremely attentive to detail and has even chased up an emergency key blade that wasn't supplied by the previous owner. I can't recommend James & James highly enough.

    Dave Baker

  • After a lot of research and searching for the right car i had the unpleasant task of visiting your typical used car dealers I was disappointed with every trip, greeted by pushy salesman and cars with dents, scratches and wear & tear never mentioned in the adverts. The cars looked great in the photos and sounded perfect but we're far from it in reality. I found a car at James & James which looked too good to be true so i gave Jason a call, He confirmed all the details and assured me the 100 mile trip from Surrey would be worth it, I was so convinced the car would be right i bought a one way ticket. Jason was brilliant and very professional and the polar opposite of your normal salesman and the car was perfect. I simply cannot recommend him enough. Many thanks for brilliant customer service, I could not be happier.

    Pete Campbell

  • Had my A4 now for Four months and still extremely happy, The car drives and looks exactly how it was described over the phone, Part exchanged my old car at a fair price. Would definitely do business again with Jason when looking for a quality car and recommend to others.

    Ellis

  • I have used James & James for over 5 years now. Jason has worked with us everything from sourcing cars on behalf of the business (at great prices) to disposing of our used fleet and even accompanying me to review and negotiate on a more expensive purchase for my own use. I use Jason because I trust his knowledge and his integrity. Like many business owners I don't have the time or the skills to navigate through an expensive purchase of my own, through using James & James I know I'll have the right car and at the right price. Whenever I've had an issue its been resolved with delay or question, I don't use anyone else.

    Roger Hart

  • I was travelling down from North Staffordshire for this car and on past experience was very dubious of discriptions of vehicles by dealers over the phone, I needn't have worried!

    Dave

  • We Have Both Purchased Car's From James & James, One an Audi S-Line and a Vw Polo, We would highly recommend Jason to anyone looking to purchase a new car, He was knowledgeable, Helpful and obliging without being a pushy car salesman. He would be our first choice when looking to purchase a car in the future, Many Thanks Jason.

    Paul & Shelia