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Customer reviews of James & James

At James & James we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James & James

James & James

Based on 213 customer reviews

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  • 5

    Great dealer

    By Martin F on 06 November 2018 | Verified purchase

    One of the most honest and helpful car salespersons I've ever come across. Would happily use again.

  • 5

    Excellent to deal with

    By Brian C on 25 October 2018 | Verified purchase

    Fab to deal with, sorry not allowed to name J. I had driven company cars for over 35 years so having to buy my first retirement vehicle was quite a test. Only bought my car in June but we are very happy and have driven to the south of France and back. I have already spoken to Jason for possible a higher spec towards the end of next year. We really hope that our experience continues and we will be using Jason again. Audi A4 driver

  • 5

    Recently purchased Q3

    By Alfie L on 14 October 2018 | Verified purchase

    Great Dealership. Jason was helpful from the very first time we spoke up until i purchased the car. Has some absolute gems of cars available. If I was to purchase a car in the future; Jason would be my first point of call to see what he has to offer.

  • 5

    Stress free used car buying

    By Kevin T on 11 October 2018 | Verified purchase

    I looked at various available cars and test drove two of them. It was a difficult choice but in the end I chose the car that originally caught my eye online (a Skoda Yeti). The entire process was pleasant and relaxed and as mentioned by previous reviewers this is not a typical used car dealer. I didn't attempt to negotiate on price as I felt the price quoted was good value.

  • 5

    Non pushy and easy going

    By Matthew N on 27 September 2018 | Verified purchase

    The car was in good condition, what I’d expect. The experience was made the easiest car purchase yet, I phoned asking what paperwork I’d like to see and what I’d like explained. Everything was there when I looked at the car initially and wasn’t pressured into a sale

  • 5

    Excellent Service

    By Martyn B on 23 September 2018 | Verified purchase

    Extremely welcoming and friendly. Allowed us the time and space to look over several cars we were interested in without any pressure. He was extremely helpful and knowledgeable about the cars he had on offer and took our old car in part exchange. Would highly recommend.

  • 5

    Perfect example of how to not "sell" a car

    By Craig P on 10 September 2018 | Verified purchase

    Smart, honest and knowledgeable. Very "un salesman". All in all, brilliant.

  • 5

    Very Pleased

    By Roger H on 07 September 2018 | Verified purchase

    I have used this company before and know them to be honest, fair and reliable. I was very pleased with the advice I received and the subsequent car I purchased.

  • 5


    By Robert B on 06 September 2018 | Verified purchase

    I bought a 2015 Vw Passat from james&james so pleased with car came over from Belfast car was presented in a1 condition and in excellent condition was met at airport by James great no hassle of train or bus 😊 deal was straight forward no problems drove car back to Scotland and across on boat back home car driving lovely well pleased with car thanks again James will definitely be back 😊😊😊

  • 5

    Great car from a great guy ...

    By Steve S on 01 September 2018 | Verified purchase

    From start to finish the experience was faultless ! Jason is a lovely guy and a great person to buy a car from. The car was as described and you can see that he only try’s to pick the good ones to sell on. I traveled over 200 miles to collect and I’m very glad I did ! I wouldn’t have been able to get a car this good locally. (Top spec Volvo V40 lux ) You won’t go wrong to trust his judgment....