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Customer reviews of James & James

At James & James we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James & James

James & James

All 269 customer reviews

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  • 5

    Fantastic experience!

    By Tom Smith on 02 February 2024 | Verified purchase

    Wow! What a positive experience! Jason is a lovely chap and specialises in selling VW, Skoda and Seat cars. His knowledge is second to none and he went out of his way to accommodate us. We will definitely be recommending him to our family and friends.

  • 5


    By Stephen Mackay on 29 January 2024 | Verified purchase

    2019 Passat SE Business. Early days yet but the above car was presented very well and at a competitive price and was given a fair price for my trade-in. Dealt with Jason, who is a nice guy and is as good as his word. Seamless, hassle free transaction and would recommend this company to anyone. 5/5.

  • 5

    By Anonymous on 15 January 2024 | Verified purchase

    Jason was really friendly and it’s was very easy to purchase a car with high quality

  • 5

    Brilliant service from james&james would thoroughly recommend this company

    By Anonymous on 13 January 2024 | Verified purchase

    Excellent service from james who we purchaced a car from today. Great car! James was very helpful and informative. Had everything in place when we arrived so organisation was great. Really helpful went above and beyond. 10 out of 10

  • 5

    Well presented vehicle's

    By Bernard Crick on 09 January 2024 | Verified purchase

    James was very helpful. And the vehicles were very well presented. Would highly recommend.

  • 5

    Excellent service

    By Anonymous on 11 December 2023 | Verified purchase

    Excellent service from James. Knowledgeable, helpful and friendly. Car is great. Recommend this company.

  • 5

    Outstanding customer focus

    By Colin Clifton on 11 December 2023 | Verified purchase

    From the initial contact to view a vehicle the process was smooth , totally open with excellent communication throughout . On visiting the sales site - a day earlier than agreed due to changes in our commitments , Jason was totally accommodating and came along to enable us to view the vehicle fully - which we subsequently purchased . Jason arranged a vehicle service and advised a potential collection date - which he met . Following the purchase there were a couple of open issues open of which Jason addressed , the other was an error on my part but non the less he investigated a resolution. Clearly, Jason for me has provided outstanding customer focused service . I would not hesitate to whole heartedly recommend James & James as a ‘ go to ‘ vehicle dealer

  • 5

    A great place to purchase from

    By jonathan wallace on 06 November 2023 | Verified purchase

    Jason is a pleasure to deal with. Helpful, knowledgeable and accommodating to help make the purchase of not one, but two used cars really easy. I’d recommend Jason to anyone looking for a great used car.

  • 5

    Great seller, great car

    By Gavin Strang on 03 November 2023 | Verified purchase

    Friendly and helpful service - car is great and just as described - highly recommend

  • 5

    Marvellous customer service.

    By Paul Sawyer on 02 November 2023 | Verified purchase

    An impulse visit to look at a car plus exceptional customer service from Jason resulted in a sale of a great VW Passat estate. The car was in first class condition and a no pressure test drive and discussion sealed the deal. Highly recommended.