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Customer reviews of James & James

At James & James we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James & James

James & James

Based on 205 customer reviews

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  • 5

    Friendly, honest dealer

    By Pam B on 16 November 2017 | Verified purchase

    Very pleased with our purchase. Honest, friendly approach. Would recommend.

  • 5

    Excellent Service from James & James

    By David J on 07 November 2017 | Verified purchase

    James & James provided excellent service. Jason is very knowledgeable about the cars he is selling. I had identified the spec of the car that we required and James & James had exactly what we wanted. The car was very well presented and the owner went to great lengths to demonstrate the car to us. He was not at all pushy, leaving us to look the car over in detail - exactly what we consider a good sales guy should do. When I collected the car they picked me up from the local station. I would have no hesitation in recommending James & James to friends and family.

  • 5

    Highly recommend!

    By Niamh S on 25 October 2017 | Verified purchase

    Recently purchased a VW Golf Bluemotion, absolutely delighted with the car & the service! Everything was as described with full history & spotless clean car! Went the extra mile & collected my parents from the airport in the car when they went to pick it up, and helped me out getting the payment across! Really happy with my purchase & would highly recommend!

  • 5

    Excellent experience

    By Mike B on 12 October 2017 | Verified purchase

    Very professional process and quality cars from an experienced sales agent

  • 5

    Amazing customer service A****

    By Simon H on 29 September 2017 | Verified purchase

    Chose my car on Thursday morning by Friday morning it had been valeted and I was driving it away, fantastic car, excellent communication, even picked me up from train station to take me to get car, can't recommend highly enough, even phoned me to make sure I got back ok and to ensure I was happy with the car, 5 stars just doesn't seem to be high enough

  • 5


    By Michael B on 14 September 2017 | Verified purchase

    Painless and enjoyable from beginning to end. No pressure and very polite and helpful would deffinatley recommend and use again.

  • 5

    Friendly & honest

    By Ian L on 11 September 2017 | Verified purchase

    Friendly, helpful and honest. Nice to do business with them.

  • 5

    Recent purchase of Skoda Octavia Estate

    By Neil A on 05 September 2017 | Verified purchase

    Jason was very helpful from the start - the car was as described and presented very well. Jason was not at all pushy and I felt trust in what he informed me about the car. I would recommend James & James and will probably see what they've got in stock next time we are looking for a car!

  • 5

    Superb......It was just so easy

    By Lloyd W on 17 August 2017 | Verified purchase

    What a fantastic little garage. The whole process from start to finish was impeccable. The quality of cars they have in their garage is impressive too. Jason clearly has a good eye when it comes to buying cars. I am definitely going back to see what they have to offer when my girlfriend is ready to change her car

  • 5


    By Daniel C on 17 July 2017 | Verified purchase

    Bought car from James and James today. Fantastic, professional experience start to finish. I would highly recommend them to anyone. Thanks for the smooth process Jason.