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Customer reviews of James & James

At James & James we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James & James

James & James

Based on 213 customer reviews

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  • 5

    Great experience,

    By Tim T on 04 July 2020 | Verified purchase

    Great experience, Jason was very helpful and even made me up a set of private plates for the van I purchased, I would definitely use again for my next purchase

  • 5

    Excellent customer service

    By Chris G on 04 July 2020 | Verified purchase

    Jason at James & James was excellent in helping my partner and I purchase a car. Jason was very patient, friendly and polite throughout the whole process. We would highly recommend him to anyone looking to purchase a 2nd hand car.

  • 5

    A pleasure to deal with!!!

    By Jack H on 23 June 2020 | Verified purchase

    Knowledgeable and friendly !! If only all car sales people were this easy to deal with!

  • 5

    Small garage. Good service!

    By David C on 21 June 2020 | Verified purchase

    Really happy with James and James. Would use again.

  • 5

    5 star recommended.

    By Gordon W on 20 June 2020 | Verified purchase

    Bought a lovely car, got a good trade in price and had a pleasant experience with the owner. Would definitely recommend.

  • 5

    A good experience

    By Stuart G on 12 June 2020 | Verified purchase

    Buying a van from James and James was an extremely easy experience. there was no pressure of any sort, and the van I bought if anything was better than advertised. I would certainly recommend them and would happily buy another vehicle from them.

  • 5

    Volvo V40 D3

    By Paul M on 11 June 2020 | Verified purchase

    Really enjoyed the whole experience. Found J&J very informative, honest and helpful. Great car, really happy with part exchange and all communications. MOT and Service and real sense of care and assistance! Thanks :)

    Reply from James & James on 13/06/20

    Thanks Paul

  • 5

    We simply loved the car and buying it was so easy!

    By Maria R on 09 June 2020 | Verified purchase

    Buying couldn't have been better. Obviously all the cars available are chosen very carefully and the Octavia VRS we bought is absolutely superb, (no pun intended!) The service provided was above and beyond, we had to do nothing re paperwork as it was all done bar the call to change insurance over. Buying a second hand car can be stressful and scary but I cannot recommend James and James highly enough for making it an absolute breeze - we grinned all the way home! 😁

  • 5

    Great experience!

    By Colin B on 13 May 2020 | Verified purchase

    Found James and James to be very obliging in these difficult times with both the viewing and the collection of our new car. All cars seem to be of a high spec and quality. The whole experience was efficient and professional, would highly recommend.

  • 5

    Great friendly service

    By Samuel A on 19 April 2020 | Verified purchase

    Great friendly service. The vehicle was as described with all the necessary service documentation.