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Customer reviews of James & James

At James & James we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James & James

James & James

All 269 customer reviews

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  • 5

    5 Stars without a doubt for James & James

    By Margaret on 30 August 2022 | Verified purchase

    5 Stars without a doubt for James & James. Very pleased with our purchase of a VW Tiguan. Jason is a very pleasant, genuine guy, who knows his cars and was extremely helpful, efficient and courteous to do business with. We live 2 hours drive away from his garage but it was well worth the 4 hour round trip (twice), first for viewing and then collecting the car. The car was serviced and Jason replaced worn tyres and disc brakes with no quibble at all. We are very pleased with the service we have had from Jason and certainly would recommend James & James to others.

  • 5

    Just honest peopke

    By Ivan Ivan on 28 August 2022 | Verified purchase

    They actually answered the phone in the first place 100% honest description went out of there way to get car prepped and delivered to the exact time scale asked and car is perfectv

  • 5

    Helpful, friendly and informative.

    By Karen Fletcher on 26 August 2022 | Verified purchase

    Jason could not do enough. He was helpful, friendly and informative. Kept his word, and everything happened as Jason said it would. A truly stress free experience.

  • 5

    By Michael Colt on 30 April 2022 | Verified purchase

    Recently bought a Golf GTI from Jason and what a great car it is. After having had company cars for almost 20 years and viewing not so great examples, I agonised for ages about buying a second hand car, but I needn’t had worried dealing with Jason. I found him very courteous and helpful, and prepared to go that extra mile, it was certainly a pleasure doing business with him. I would definitely recommend James & James and they’ll be my first choice the next time I’m in the market for a replacement car.

  • 5

    A great experience buying from this honest dealer

    By Christopher Onions on 25 April 2022 | Verified purchase

    From the first contact to handover, it’s been an honest and straightforward experience. Jason was an absolute pleasure to deal with, with a brilliant customer service approach.

  • 5

    By Anonymous on 24 March 2022 | Verified purchase

    We met halfway to handover cars, car was immaculate throughout. Jason was patient and detailed around how it all worked. So happy with the car

  • 5


    By Anonymous on 08 March 2022 | Verified purchase

    Jason was a pleasure to deal with. Brilliant service. Went above and beyond.

  • 5

    Excellent support local well established car sales.

    By Mark Niblett on 26 February 2022 | Verified purchase

    Excellent service and sales advise without the pressure to buy. Local well established car sales who specialises in VW . Audi , Scoda I purchased an Audi very happy

  • 5


    By Joseph mcGeough on 26 February 2022 | Verified purchase

    Very friendly and helpful very professional helped us a lot regarding paperwork.a pleasure to do business with him . Will definitely recommend to others .

  • 5

    Recommended dealer

    By David Carter on 13 February 2022 | Verified purchase

    Friendly, helpful, good communication. Car exactly as advertised.