- Telephone:
- 07774 468026 | 01453 823917
Customer reviews of James & James
At James & James we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Excellent service
By Anonymous on 11 December 2023 | Verified purchase
Excellent service from James. Knowledgeable, helpful and friendly. Car is great. Recommend this company.
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5
Outstanding customer focus
By Colin Clifton on 11 December 2023 | Verified purchase
From the initial contact to view a vehicle the process was smooth , totally open with excellent communication throughout . On visiting the sales site - a day earlier than agreed due to changes in our commitments , Jason was totally accommodating and came along to enable us to view the vehicle fully - which we subsequently purchased . Jason arranged a vehicle service and advised a potential collection date - which he met . Following the purchase there were a couple of open issues open of which Jason addressed , the other was an error on my part but non the less he investigated a resolution. Clearly, Jason for me has provided outstanding customer focused service . I would not hesitate to whole heartedly recommend James & James as a ‘ go to ‘ vehicle dealer
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5
A great place to purchase from
By jonathan wallace on 06 November 2023 | Verified purchase
Jason is a pleasure to deal with. Helpful, knowledgeable and accommodating to help make the purchase of not one, but two used cars really easy. I’d recommend Jason to anyone looking for a great used car.
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5
Great seller, great car
By Gavin Strang on 03 November 2023 | Verified purchase
Friendly and helpful service - car is great and just as described - highly recommend
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5
Marvellous customer service.
By Paul Sawyer on 02 November 2023 | Verified purchase
An impulse visit to look at a car plus exceptional customer service from Jason resulted in a sale of a great VW Passat estate. The car was in first class condition and a no pressure test drive and discussion sealed the deal. Highly recommended.
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5
Great cars, great dealer
By Happy customer on 01 November 2023 | Verified purchase
Title says it all, Jason really cares about the cars he sells and it shows. Highly recommended. Will be returning for any future purchases
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5
Fair price, good car, happy experience
By Anonymous on 31 October 2023 | Verified purchase
Had a good experience purchasing a car from Jason at James and James. Was very helpful and accommodating, even helping to pick me up from the train station to the garage. Did not feel at any time that I was being done over by a dodgy dealer, in fact when an error message occurred with my new car around a month after purchasing, Jason helped organise getting the replacement/repair done at no cost. Certainly can recommend this garage to any prospective buyer.
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5
A great experience!
By Anonymous on 09 October 2023 | Verified purchase
Jason was a pleasure to deal with and I'm super happy with the Passat Estate I purchased at a good price. Thoroughly recommended.
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5
Stress free car purchase
By Megan Williams on 24 September 2023 | Verified purchase
Fantastic service. Jason went the extra mile for a fast yet efficient car purchase making the process totally stress free.
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5
By Anonymous on 06 August 2023 | Verified purchase
Very friendly & helpful.