Customer reviews of James & James

By Simon H on 13 August 2016 | Verified purchase

Very pleased with the service Jason provided.There was no pressure to buy when I viewed the car which makes a nice change.It was a pleasure to deal with James and I would highly recommend to family and friends.

By Mark W on 26 July 2016 | Verified purchase

Jason is exactly the type of guy I like to deal with, no nonsense, friendly & no games during negotiations. Actually I discovered a small issue with the car after I got it home, called him up and he sorted it straight away. I'd have no hesitation in recommending him to friends & family.

By Wayne J on 18 July 2016 | Verified purchase

Fantastic service, friendly, helpful and looking forward to returning in a few years for another fantastic deal.

By Mike F on 27 June 2016 | Verified purchase

My initial dealings with Jason via phone were more than sufficient to convince me to make the 200 mile round trip to view the car. I wasn't disappointed, the Octavia Estate was exactly as described and in amazingly good condition. Jason clearly does make the effort to hand-pick the very best he can find. The sales transaction was easy and Jason picked me up from the local railway station when I returned to finalise payment and collect the car. Good work all round, from a friendly and knowledgeable dealer.

By Ben E on 22 June 2016 | Verified purchase

Jason was very helpful, honest and trustworthy. The car was everything that he said it was and I paid my deposit there and then for my Audi A6. He even allowed me to be flexible as to when I could pick the car up and pay in full as my schedule was hectic for the next 2 weeks.

By Scott T on 21 June 2016 | Verified purchase

Jason was very helpful, gave me really helpful advise on which car he thought would be the best for me. Cars he sells are really good quality. I will go to back to Jason when I need another car for sure. Top class service.

By Adrian B on 02 January 2025 | Purchase not verified

Purchased a car from James and James just before Christmas, great communication throughout and no unexpected surprises on day of viewing. I was Rreally pleased with service and overall experience I would be more than happy to recommend Jes and James to family and friends. Thank you Jason.

By Henrietta G on 13 January 2024 | Purchase not verified

Jason was really helpful and professional,All his vehicles are in great condition.Easy to get to from the motorway.All in all 5star for sure.Thank you!

By Anonymous on 12 December 2023 | Purchase not verified

A pleasurable buying experince from Jason. The car was even better than expected, and knowledge about how the vehicle works from Jason helped with my decision to buy from him. I am a cautious buyer and Jason patiently allayed any fears and gave me the information to decide his was the best example of the car I want to buy. The pleasurable buying experience was followed up with an oustanding warranty; one small piece of wear on the car that wasn't apparent on the test drive was fixed after one message to Jason and a half morning visit to a garage to replace the worn part. Thank you.

By Kirankumar P on 02 March 2023 | Purchase not verified

Fantastic experience dealing with Jason at James & James. Very knowledgeable and genuine person who takes pride in what he does. Absolute pleasure to talk to, he answered all the questions that I had for the Seat Ateca that I was interested in. Communicated everything about the car and purchase, delivered it to my home address, he was bang on time and helped me pay the road tax as well upon delivering. The car was very clean and well presented. I have had the car for over a month now and really happy with my purchase, can't recommend enough, buy with confidence from Jason!!!