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Customer reviews of James & James

At James & James we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James & James

James & James

All 269 customer reviews

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  • 5

    Absolutely superb service

    By David James on 22 June 2023 | Verified purchase

    Brilliant service from start to finish. Jason delivered the car and picked up the part exchange. Seamless and I would definitely buy from them again!

  • 5

    Very helpful

    By Anonymous on 10 June 2023 | Verified purchase

    Couldn’t be more helpful, can’t recommend enough

  • 5

    Quality vehicle & excellent service

    By Dylan Jenkins on 07 June 2023 | Verified purchase

    Service was excellent. Friendly and no hard sell. Reserved the vehicle until I could go and see it and didn’t even want a deposit. Sent a video of the car with an honest commentary. The car was high quality and very competitively priced. After viewing the car and concluding the deal, Jason kindly delivered it without charge to my home which was over 100 miles away. I have no hesitation in recommending this dealer and when the time comes to change the car I will check this website first.

  • 5

    Totally SuperCARifabulisticexpialidocious!!!!!

    By Anonymous on 05 June 2023 | Verified purchase

    If I could give 10 stars I would!!! HIGHLY recommended! My car is fabulous! A totally hassle free transaction, Jason went above and beyond for us! Will never buy from anywhere else again!! Thanks so much! 🤩🤩

  • 5

    The best car buying experience I’ve ever had

    By Nico Clarke on 06 May 2023 | Verified purchase

    This was by far the best car buying experience I’ve ever had. Jason was extremely accommodating when it came to initially booking a viewing/test drive. Excellent service provided throughout the viewing. No pushy sales tactics etc. I had as much time as I needed with the car and had a really nice long test drive. Jason was very open and honest which made me feel really comfortable and at ease. I ended up buying the car and it’s been amazing ever since. The aftercare provided by Jason has also been exceptional. Overall I can’t recommend James & James enough! 10/10

  • 5

    By Anonymous on 21 April 2023 | Verified purchase

    Excellent service

  • 5

    Excellent service

    By Anonymous on 20 April 2023 | Verified purchase

    Great service - really helpful and patient while our finance was sorted and flexible and really helpful with collection of the car and sorting road tax etc. Very happy with the car too. Would highly recommend.

  • 5

    An Extremely Positive, Friendly and Fair Experience.

    By Pete on 20 April 2023 | Verified purchase

    I found the experience of exchanging my old car for a new one was very positive. Due to my own circumstances delaying the process slightly, Jason at James & James was very accommodating during the whole process, kept in touch and was very fair on price. I have a car I'm extremely happy with and I can't recommend buying through James & James enough.

  • 5

    Great service and great guy. Would whole heartedly recommend.

    By Adrian Davies on 14 March 2023 | Verified purchase

    Great service and friendly, We purchased a car from Jason 6 years ago, had no problems with that car so we went back again. Same great service.

  • 5

    Great service

    By Christopher Greenaway on 13 March 2023 | Verified purchase

    Jason was excellent. He has great knowledge about every car he’s selling. There was No pressure to buy and I was really happy with the car I purchased.