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Customer reviews of James & James

At James & James we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James & James

James & James

Based on 205 customer reviews

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  • 5

    Trust worthy & only quality cars!

    By Simon H on 14 August 2016 | Verified purchase

    Excellent choice of cars and all of a really good quality. James and James is a garage you can certainly trust and I wouldn't hesitate to buy from them again!

  • 5

    Highly recommend

    By Simon H on 13 August 2016 | Verified purchase

    Very pleased with the service Jason provided.There was no pressure to buy when I viewed the car which makes a nice change.It was a pleasure to deal with James and I would highly recommend to family and friends.

  • 5

    Spot on!

    By Mark W on 26 July 2016 | Verified purchase

    Jason is exactly the type of guy I like to deal with, no nonsense, friendly & no games during negotiations. Actually I discovered a small issue with the car after I got it home, called him up and he sorted it straight away. I'd have no hesitation in recommending him to friends & family.

  • 5

    Simple, superb, cracking deal

    By Wayne J on 18 July 2016 | Verified purchase

    Fantastic service, friendly, helpful and looking forward to returning in a few years for another fantastic deal.

  • 5

    A very professional service throughout.

    By Mike F on 27 June 2016 | Verified purchase

    My initial dealings with Jason via phone were more than sufficient to convince me to make the 200 mile round trip to view the car. I wasn't disappointed, the Octavia Estate was exactly as described and in amazingly good condition. Jason clearly does make the effort to hand-pick the very best he can find. The sales transaction was easy and Jason picked me up from the local railway station when I returned to finalise payment and collect the car. Good work all round, from a friendly and knowledgeable dealer.

  • 5

    Professional and honest car dealer

    By Ben E on 22 June 2016 | Verified purchase

    Jason was very helpful, honest and trustworthy. The car was everything that he said it was and I paid my deposit there and then for my Audi A6. He even allowed me to be flexible as to when I could pick the car up and pay in full as my schedule was hectic for the next 2 weeks.

  • 5

    Quality car dealer

    By Scott T on 21 June 2016 | Verified purchase

    Jason was very helpful, gave me really helpful advise on which car he thought would be the best for me. Cars he sells are really good quality. I will go to back to Jason when I need another car for sure. Top class service.

  • 5

    Quality car and great service

    By Anonymous on 15 September 2021 | Purchase not verified

    Drove a 4 hour round trip to purchase a Volvo V40 D4 R-Design from Jason. Jason was great in sending extra pics/info before trip/purchase via WhatsApp and phone calls. Car was exactly as described and I'm a very happy owner.

  • 5

    Fantastic service that is above and beyond

    By Matt W on 05 May 2021 | Purchase not verified

    I feel like I should write a thank you note rather than a review. Jason was brilliant from beginning to end. He was always helpful and once we agreed a fair price we took communication over to Whatsapp which was convenient and easy. On pick up he even offered to pick me up from the train station, and when I arrived he had serviced and valeted the car and put two new tyres on. Completely above and beyond what I expected and shows he cares about his customers and not just the bottom line. I'm really pleased with the car and I've no doubts if I did have any problems Jason would have been professional and fair in dealing with them. Really recommend buying a car from James & James.

  • 5

    VW Tiguan.

    By Nigel V on 20 August 2020 | Purchase not verified

    Just purchased a VW Tiguan from the garage ,very happy lovely car ,great friendly service ,would highly recommend